Orders are usually prepared shipped within a couple of business days for delivery in 7 business days. We ship from Houston TX, using USPS mail with tracking. Sometimes the post office can take longer to deliver.
IMPORTANT: If you are ordering for a specific date, please plan to order well in advance - about 2 weeks. Please contact us before placing your order in case you have concerns about the shipping time.
Cancellation or changes : You may cancel or edit your order using the link from the confirmation email until the order is processed for shipment from our warehouse. We usually process order the following business day at 9 AM Central time. Once the order has been processed we cannot change or cancel the order. You may return the order once you get it according to our return policy.
Expedited / Urgent Shipping: We do not offer expedited or priority shipping. USPS is not reliable with priority shipping and we do not want to offer something to our customers that does not meet our standards for a great customer experience.
NOTE : Pre-order items will be shipped according to the ship date indicated on the product page.
International : We only ship to US addresses so that we may provide the best shipping times and return / exchange policy for our customers.